FAQ

🕒 Processing Times:

• RTS Screens & Sublimation Transfers: 1-3 business days
• Custom Screen Prints: 3-5 Business Days
• DTF Transfers: 3-5 business days
• Prickly Tuesday Items: 7-10 business days

🚚 Transit Note: Processing times do not include transit times.

📦 For Example: If your order includes both Prickly Tuesday items and others, please expect a 7-10 business day Turnaround Time (TAT). Orders are shipped once all components are ready.

• Sublimation transfers are made with a special ink and paper that once introduced with ink and pressure, transfers from the paper to the shirt dying the polyester fibers of the shirt. This is why your shirt needs to be at least 50% polyester or higher in order to work. The higher the poly count the more vivid your image because the poly fibers is what holds the ink, it also needs to be light colored or white shirt
• Direct to Film or DTF is a process that transfers prints onto fabric or other substrates using a heat-press mechanism. Unlike the DTG method, which only works on cotton fabrics, the Printer DTF method can work on cotton and poly blends.
• Screen Print Transfers are made with plastisol ink placed onto special release paper, no ink or stencil required! Screen print transfers allow you to be able to use any color or fabric shirt unlike sublimation. They are printed as spot color inks, which mean they are made with a solid pigment dye!

Iron or easy press usage is not recommended as they do not provide sufficient pressure for proper application. To ensure longevity and proper adhesion, utilize a heat press when applying transfers to garments.

Both our transfer types are super versatile and can work on any color or fabric, with comparable longevity. Let's break it down a bit: Screen Prints: These are hot peel transfers. We craft them using stencils and plastisol ink. Perfect for bulk orders of the same design, they're pressed with consistent heat. DTF Transfers: These are cold peel transfers, printed digitally using water-based ink. They're fantastic if you're looking to order a few different designs, providing flexibility in your choices. So, whether you're going for the hot peel vibes of Screen Prints or the cool peel style of DTF Transfers, you're in for a treat! 🎉 If you have more questions or need further info, feel free to reach out!

We've got you covered with custom transfers in three awesome types: sublimation transfers, screen print transfers, and DTF. Whatever your design needs, we've got the perfect transfer for you! 🎨✨

Sublimation Transfers:

• Set of 6, 3"x3" $5
• Adult (9-10" on the longest side) $6
• Youth(5-7" on the longest side) $5
• Infant (4-5" on the longest side) $4

DTF Transfers:

• 1" LOGO SETS OF 10: $2.00
• 2" LOGO SETS OF 8: $2.50
• Pockets: $1.00
• Infant: $2.25
• Youth: $3.50
• Adult 11”: $5.00
• Adult 13.5”: $6.00

Screen Prints:

• Full Size single Color: $2 per transfer
• Minimum Order Quantity is 30 Transfers for single color.
• Pocket size FULL COLOR: $2.50 per transfer
• Full size FULL COLOR: $3.50 per transfer
• Minimum Order Quantity is 75 Transfers for full color.

🎨 To create your custom order, we'll need your design as a high-resolution file. A PNG or PSD format is perfect, with a minimum of 300 DPI for the best results! Make sure the background is removed or transparent. If you need help finding a designer, just let us know - we've got your back! 👩‍🎨💡

Please note that we are unable to utilize trademarked images to ensure compliance and protection for both parties. Additionally, we reserve the right to decline printing any image that does not meet our business standards or guidelines. Furthermore, we do not print political items. 

We're open to PNG, SVG, and PSD files, but no JPEGs, please. 🚫 For top-notch prints, aim for a sharp 300 DPI—anything lower might compromise quality. We're all about delivering excellence! 🎨✨

Please note that we are unable to utilize trademarked images to ensure compliance and protection for both parties. Additionally, we reserve the right to decline printing any image that does not meet our business standards or guidelines. Furthermore, we do not print political items. 

• If at any point there is a print that sells out you had your eye on, you can always request restocks. 
  • To request a restock, we ask that you post it to our official Restock Requests post on Facebook, https://www.facebook.com/groups/518535492005455/permalink/1018024648723201 . 
• Restocks are granted with multiple party requests for them

We can print any of our past designs as screen prints for you! The minimum order is 10 pieces, starting at $45. Plus, you get to choose from a palette of over 20 colors! Ready to dive in and order? Head over to this link: https://lookinsharpsublimations.com/products/custom-single-color-low-heat-screen-print-transfer-rts

It may take 24-48 business hours for your tracking information to update once your order is processed and shipped. Thanks for your patience! 🚚✨

We totally get how frustrating it is to see your package standing still. To help ease the wait, we suggest signing up for text alerts – sometimes it nudges the USPS system to give updates! If it's been 7 business days since the last scan, shoot us an email at lookinsharpsublimations@gmail.com, and we'll kickstart the replacement process for you 📦💨 

As you may know, we used to offer local pickup, but for now, it's not an option. We're not sure when or if it will make a comeback, but we'll keep you posted! Thanks for being understanding!

In line with our store policy, traditional refunds for voluntarily canceled orders within the specified Turnaround Time (TAT) aren't the norm. However, we want to make sure you're taken care of. While we can't issue a refund, we can issue store credit It covers the full amount of your order and gives you the flexibility to explore our products and services whenever you're ready.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds for returns will not be processed until items are received by Lookin' Sharp Sublimations LLC. If buyer chooses to return items, buyer is responsible for the cost of a return shipping label.

Custom prints can not be returned or refunded.

To start a return, you can contact us at lookinsharpsublimations@gmail.com.

In the rare event of overselling, affected customers will receive an email offering the choice of a refund or a store credit equivalent to the out-of-stock items. Your satisfaction is our priority! 🛍️💻